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General

What is the shelf life of your products and the best storage method?

Our products are made with 100% natural ingredients, store all products in a cool dry place and away from direct sunlight, heat, humidity and excess moisture. Ensure that all products are kept away from children and pets.

Majority of our products are best consumed within 6 to 8 months from purchase. Products can be stored in a tightly sealed container in the fridge or freezer to extend shelf life. 

Can I micro-dose while on medication and/or supplements/herbs?

While the peer-reviewed research and studies on psilocybin and LSD with prescribed medications are few and far in between, we have attached a list of prescription drugs with no reported issues. According to Dr. James Fadiman, a psychologist with extensive knowledge in micro-dosing psychedelics, deemed this list of medications to be safe to use alongside micro-dosing. 

This is not medical advice. Please use at your own discretion. 

https://microdosinginstitute.com/microdosing-101/faq/microdosing-combining-medication-supplements/

Are your products allergen free? 

Our products are free from gluten, dairy, soy, egg, yeast, artificial flavouring and colouring. All of our products are vegan friendly, non-GMO and non-irradiated. 

All of our products are made in a nut friendly space, any of our products that contain nuts will be clearly indicated.

Do you offer and discounts or promotional offers?

Yes! We offer a welcome discount code on your first order when you subscribe to our email list. Please visit the
bottom of our homepage.

Additionally, we periodically offer discounts and seasonal sales. Keep an eye on our website and if you are
subscribed to our email list, you will be notified first!

Still have a question? 

If you have any questions, please feel free to contact us.

Contact Us

Payment & Shipping

What forms of payment do you accept? 

We only accept email transfers at this time. 

Do you ship outside of Canada?

Unfortunately, we only ship within Canada. 

When will my order be shipped?

Once we receive your order, we will send you an email confirmation along with instructions on how to proceed with payment. 

Upon receiving your payment, we will process and ship your order within 48 hours. 
All orders are couriered by Canada Post with a tracking number, sent to your email. 

We do not ship to PO boxes.

How long will it take for my order to be delivered?

It is our intention to deliver your order as soon as possible. Most orders are delivered between 2 to 6 business days, with exceptions to harder to reach places or unforeseen delays.

We do not ship to PO boxes.

Do you offer refunds or returns?

All sales are final. Once payment has been received, we do not provide refunds or exchanges. If something is wrong with your order, please reach out to us at info@mindalchemy.io and we will do our very best to rectify the issue.

How secure is my payment and personal information?

Your personal privacy and security is important to us. High level encryption is used to process transactions and safeguard account information. We will not share or sell any personal information regarding your account or payments to third-party entities.